FYI,
Well, I received my costumes from Spookywoods. I hate to do this but I have to be honest here because I do not want anyone else to experience what I have gone through with this company.
Back in Feb I ordered 2 costumes from Spookywoodsfx, the Decayed Corpse and the Anubis and an extra set of hands.
I paid ½ of the money at that time.
I was promised the costumes in August 2010, September at the latest.
I called in June to pay down more money, Krystal called me right back, I gave her permission to charge on my card.
The costumes were almost finished at that time.
August came and went, no costumes.
Mark emailed me in Sept. the following emails.
9/4/2010
Hi Sue, Krystal wanted me to let you know that we will be shipping your costumes out on our trip to the post office next week. Should she charge the same card?
Thanks!
Mark
Krystal called on the 4th asking for the rest of the payment because my costumes were ready and would be shipped out that Monday. I asked her for a receipt and a tracking number. She replied, no problem. The money was removed from my account 2 days later. I called on Monday to get the tracking number from Krystal, she never did answer the phone nor answer my emails nor did she ever call me back with any information at all. So now I was getting pretty worried.
I then received this email from Mark on the 15th of Sept.
9/15/2010
Hi Sue, sorry for the email if you have already spoke to Krystal today. I screwed up. I didn't have your gloves finished today, thought I did. Costumes are ready now we are waiting on ME. I'll be finishing up the sets in the next day or so….
OK So I am OK at this point. Mark tells me that my costumes are finished and complete and that he is waiting for a set of hands to finish.
My money is gone and I had no costumes at this point until yesterday. My costumes, thanks to Tony, arrived in the mail. The only problem is not all of the pieces arrived. The following is a list of parts that are missing from my Anubis and Decayed corpse costumes. Now remember, MY COSTUMES ARE FINISHED, this was told to me by both Krystal and Mark that my costumes are done.
1. I have no Anubis head! Oh my, no mask! What good is the body without a head.
2. A set of hands
3. All the detail on the Decayed Corpse ie. Moss and torn flesh
4. Two black out masks
5. The Ankh necklace for the Anubis
6. The decorated latex flap that goes over the skirt at the front of the Anubis costume
I have in my possession an Egyptian Soldier that I ordered, and received without any problem, last year from Mark and Krystal. The quality and detail is perfect. The costumes I received yesterday are a much thinner latex, the paint job is quite different, more grey then the brown like that of the Soldier. The Decayed Corpse has little detail compared to the picture. I still have no receipt for any costume. I bought some moss to put on the Decayed Corpse and hopefully I can get some instruction to paint a bit more detail on them. But I do want to say that even though what I received seems a bit less than that of the costume before Marks work is still amazing. He still is such a huge talent and such a fantastic artist. I hope and pray that I will someday receive the rest of the parts to my costumes. Had it not been for Tony I would not have what I have! He mailed them to me. Again, Tony has nothing to do with Spookywoodsfx anymore, he was just trying to help.
Sue
However I did just receive this email. So they are working on the costumes and will get everything out as soon as possible.
Hey Sue,
I will get them out as soon as possible, I’m aiming for this week. I’m sorry everything is taking so long, like I said before, I usually only do the office work, so I was thrown into this and had to learn really quick like. If you wouldn’t mind, make sure I did not send you a set of gloves that were both for the same hand, I did someone, trying to figure out who it was.
Thanks,
Krystal Goodson
Well, I received my costumes from Spookywoods. I hate to do this but I have to be honest here because I do not want anyone else to experience what I have gone through with this company.
Back in Feb I ordered 2 costumes from Spookywoodsfx, the Decayed Corpse and the Anubis and an extra set of hands.
I paid ½ of the money at that time.
I was promised the costumes in August 2010, September at the latest.
I called in June to pay down more money, Krystal called me right back, I gave her permission to charge on my card.
The costumes were almost finished at that time.
August came and went, no costumes.
Mark emailed me in Sept. the following emails.
9/4/2010
Hi Sue, Krystal wanted me to let you know that we will be shipping your costumes out on our trip to the post office next week. Should she charge the same card?
Thanks!
Mark
Krystal called on the 4th asking for the rest of the payment because my costumes were ready and would be shipped out that Monday. I asked her for a receipt and a tracking number. She replied, no problem. The money was removed from my account 2 days later. I called on Monday to get the tracking number from Krystal, she never did answer the phone nor answer my emails nor did she ever call me back with any information at all. So now I was getting pretty worried.
I then received this email from Mark on the 15th of Sept.
9/15/2010
Hi Sue, sorry for the email if you have already spoke to Krystal today. I screwed up. I didn't have your gloves finished today, thought I did. Costumes are ready now we are waiting on ME. I'll be finishing up the sets in the next day or so….
OK So I am OK at this point. Mark tells me that my costumes are finished and complete and that he is waiting for a set of hands to finish.
My money is gone and I had no costumes at this point until yesterday. My costumes, thanks to Tony, arrived in the mail. The only problem is not all of the pieces arrived. The following is a list of parts that are missing from my Anubis and Decayed corpse costumes. Now remember, MY COSTUMES ARE FINISHED, this was told to me by both Krystal and Mark that my costumes are done.
1. I have no Anubis head! Oh my, no mask! What good is the body without a head.
2. A set of hands
3. All the detail on the Decayed Corpse ie. Moss and torn flesh
4. Two black out masks
5. The Ankh necklace for the Anubis
6. The decorated latex flap that goes over the skirt at the front of the Anubis costume
I have in my possession an Egyptian Soldier that I ordered, and received without any problem, last year from Mark and Krystal. The quality and detail is perfect. The costumes I received yesterday are a much thinner latex, the paint job is quite different, more grey then the brown like that of the Soldier. The Decayed Corpse has little detail compared to the picture. I still have no receipt for any costume. I bought some moss to put on the Decayed Corpse and hopefully I can get some instruction to paint a bit more detail on them. But I do want to say that even though what I received seems a bit less than that of the costume before Marks work is still amazing. He still is such a huge talent and such a fantastic artist. I hope and pray that I will someday receive the rest of the parts to my costumes. Had it not been for Tony I would not have what I have! He mailed them to me. Again, Tony has nothing to do with Spookywoodsfx anymore, he was just trying to help.
Sue
However I did just receive this email. So they are working on the costumes and will get everything out as soon as possible.
Hey Sue,
I will get them out as soon as possible, I’m aiming for this week. I’m sorry everything is taking so long, like I said before, I usually only do the office work, so I was thrown into this and had to learn really quick like. If you wouldn’t mind, make sure I did not send you a set of gloves that were both for the same hand, I did someone, trying to figure out who it was.
Thanks,
Krystal Goodson
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