Originally posted by Matt Marich
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Gothic Facade
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Facade has been sold.
Linda and Russell,
thank you for picking up the facade, and hanging out at Gore Galore.
Sorry it was so hot.
I mean so hot, it is hard to breathe today. WOW!Kevin R. Alvey
info at gore-galore.com
www.gore-galore.com
www.halloweenmusicgalore.com
www.youtube.com/goregalore13
www.facebook.com/goregalore
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Facades New Haunted Home in Florida
This was a very professional transition
It was everything & more as posted.
Thanks to Kevin's attention to detail in creation,care and assistance in packing / pick up it made a safe arrival to it new Haunted Home in Florida
It even came with an assembly sheet + x tra materials for a flawless installation
The tour of Gore Galores Monster shop and meeting his team was worth the trip itself You guys with orders in progress are in for a great season it all looks awsome even under construction.
This is our 3rd major purchase from this Trading Post ,as a small Haunt we appreciate this forum making it possible for us to make it affordable to make our haunt better each year.
As for the weather who knew it was Hotter in INdiana than Florida 120 degree heat index at 11am WHAT! Well Kevin we cant control the weather LOL I dont know how all that corn survives
Thanks
Linda & Russell
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It was amazing to read this and see what length Kevin went to in order to help his customer who purchased the facade and then faced some challenging times.
Kevin I appreciate the heart you put into the entire transaction and the compassion you showed for your customer. You definitely demonstrate a rare quality of putting people first and that is, in my opinion, what makes the best of the best in Customer Service and in being at the top of the best vendors in the industry. You're awesome my friend!
Kelsigpic
Kelly Allen
Raycliff Manor Haunted Attraction
www.RaycliffManor.com
www.Facebook.com/RaycliffManor
www.HauntBook.com
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Growing up
Kel and Brett,
I and my company are honored by your comments!
So here is my seminar in a nut shell. LOL
Sadly,
I am doing nothing rare here.
Or at least something that should not be rare.
I try to be an honorable person in my personal life, and so that carries over into my business since I own the company.
I am just treating people how I expect to be treated. Actually, I am kind of an A hole. I don't tolerate crap from anyone. I demand respect. But I am as honest in a transaction as I can be. I hate liars, and don't like being called one. I just try to put everything on the table.
I don't use the excuse, "it's just business". That is bull. I hate that!
And most importantly, (I am sure this explains it all) I take personal responsibility for my actions, the actions of my employees, and the actions of my company.
And you know what?
I am sure that is why our business does well.
I have found the main thing everyone likes is to just know what is going on. Even if an order is late, it is not really that important as long as they know.
On, this is all in addition to trying to make innovative and dependable products that I would want to use in my haunts. And you know something. We can't even do that without the help of our customers.
But here is the tough part. You can't teach people to take personal responsibility for their actions. That is being an adult. That is a hard one. How do you make people grow up? You can't.
So, what else can we do other than live by example.Kevin R. Alvey
info at gore-galore.com
www.gore-galore.com
www.halloweenmusicgalore.com
www.youtube.com/goregalore13
www.facebook.com/goregalore
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Well put! A happy customer we are
Linda & Russell
Facade now in its new home getting ready for the season
Facade Uhaul face.JPGFear City 2011 Facade (1).JPGface on dormer.JPG
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Look like that is going to be the perfect place for it. Glad the color tones work. I prefer Browns to give it warmth rather than gray.
All you need now is Sphagnum Moss to adhere to areas to make it feel like it has been there a long timeKevin R. Alvey
info at gore-galore.com
www.gore-galore.com
www.halloweenmusicgalore.com
www.youtube.com/goregalore13
www.facebook.com/goregalore
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Nice work,
That looks great.
thank you again. It was great working with you.Kevin R. Alvey
info at gore-galore.com
www.gore-galore.com
www.halloweenmusicgalore.com
www.youtube.com/goregalore13
www.facebook.com/goregalore
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