I'm jumping back in here...
Steve,
First of all my opinion isn't "esteemed" & you don't have to call me Mr.! Lol Just trying to lighten the mood a little. If you re-read my post I didn't attack you personally or your company directly. You don't owe me anything (although I understand you do deliver nice products & hopefully next year we'll do some business) so it's not my place to have a beef directly with you. However, unfortunately there seems to be one very important common complaint when you look back to threads even years ago...communication! In my post I was stating a glaring problem this industry seems to have in this department. Without rehashing what actually happened as far as emails, texts, calls, voicemails, etc. between you two (and if I am not privy to all information I couldn't & wouldn't take sides) in your particular transaction. I want to apologize to you if you even remotely thought I was attacking you or your business directly...please accept that as sincere. I was simply stating "I'm with you" as agreeing with Jim on the seemingly huge lack of communication many (not all & not even you) seem to show year after year to the sole people who support their business. It just totally frustrates me to no end that this comes up constantly but seems to never get better.???
I do speak (not as "esteemed") lol of some background/experience on this subject though. As a builder for more than 22 years I was constantly being held to task if my homes weren't delivered on time. It did not matter if it was directly linked to me or not...it was my name on the sign & labor disputes, weather, suppliers, etc. didn't stop my customers from "flogging" me. But one thing I never waivered on was my ALWAYS open line of communication with my customers! Was it a pain in the ass? Hell yeah. But the one thing all my customers always commented on was the fact that they were never left guessing or wondering when I'd get back to them.
Steve, again, not saying you were not on top of things here...simply stating an age old problem that burns me up so I do jump in on some threads and show my frustration. It was NOT aimed directly @ you bud...I hope you accept that as well as my apology if you took it that way. I'd like to buy you a couple of cocktails at Transworld when I can hopefully meet you & your staff.
P.
Steve,
First of all my opinion isn't "esteemed" & you don't have to call me Mr.! Lol Just trying to lighten the mood a little. If you re-read my post I didn't attack you personally or your company directly. You don't owe me anything (although I understand you do deliver nice products & hopefully next year we'll do some business) so it's not my place to have a beef directly with you. However, unfortunately there seems to be one very important common complaint when you look back to threads even years ago...communication! In my post I was stating a glaring problem this industry seems to have in this department. Without rehashing what actually happened as far as emails, texts, calls, voicemails, etc. between you two (and if I am not privy to all information I couldn't & wouldn't take sides) in your particular transaction. I want to apologize to you if you even remotely thought I was attacking you or your business directly...please accept that as sincere. I was simply stating "I'm with you" as agreeing with Jim on the seemingly huge lack of communication many (not all & not even you) seem to show year after year to the sole people who support their business. It just totally frustrates me to no end that this comes up constantly but seems to never get better.???
I do speak (not as "esteemed") lol of some background/experience on this subject though. As a builder for more than 22 years I was constantly being held to task if my homes weren't delivered on time. It did not matter if it was directly linked to me or not...it was my name on the sign & labor disputes, weather, suppliers, etc. didn't stop my customers from "flogging" me. But one thing I never waivered on was my ALWAYS open line of communication with my customers! Was it a pain in the ass? Hell yeah. But the one thing all my customers always commented on was the fact that they were never left guessing or wondering when I'd get back to them.
Steve, again, not saying you were not on top of things here...simply stating an age old problem that burns me up so I do jump in on some threads and show my frustration. It was NOT aimed directly @ you bud...I hope you accept that as well as my apology if you took it that way. I'd like to buy you a couple of cocktails at Transworld when I can hopefully meet you & your staff.
P.
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