This past weekend, Saturday night, we had a Code Blue in Raycliff Manor. We had a woman have a seizure in our Boiler Room. The issue was immediately detected and a Code Blue was called over the radio. The person calling in the emergency, spoke calmly and clearly, identifying himself, the attraction and the room. Security posted at the lights immediately turned on the overhead lights. The Actors throughout the attraction, while staying in character, announced to the patrons in their areas that we were experiencing "technical difficulties" and calmly asked the patrons to remain in their rooms until the show resumed. One of our EMT staff members, Todd, tended to the woman having the seizure. After a few minutes the disoriented woman was stabilized and brought out of the Boiler Room through an emergency exit and further assisted until she was able to regain her orientation. As soon as she was stabilized and out of the room an "all clear" was sent over the radio and the overhead lights were turned off and the show resumed.
I can't say how proud I am of the professionalism of the Raycliff Fright Team in their performance in handling the Code Blue situation. It reassures me that our Safety Training is effective and our team is well prepared in handling such issues both calmly and efficiently.
The woman is fine and even got word back to our Security to thank them for taking such good care of her. She hadn't had a seizure in a long time and didn't anticipate this happening. Fortunately, she made it through the majority of the attraction and enjoyed what she was able to experience.
On another note, the weather did impact our show on Friday night, but we were steady all night. On Saturday night, however, we ran full-throttle most of the night and even ran out of parking at one point. We are currently up approximately 30% over last year's attendance for the first two weekends. Weather permitting, we anticipate great success for the remaining weekends! I hope the rest of the industry continues to have a safe and successful season as well!
Kel
I can't say how proud I am of the professionalism of the Raycliff Fright Team in their performance in handling the Code Blue situation. It reassures me that our Safety Training is effective and our team is well prepared in handling such issues both calmly and efficiently.
The woman is fine and even got word back to our Security to thank them for taking such good care of her. She hadn't had a seizure in a long time and didn't anticipate this happening. Fortunately, she made it through the majority of the attraction and enjoyed what she was able to experience.
On another note, the weather did impact our show on Friday night, but we were steady all night. On Saturday night, however, we ran full-throttle most of the night and even ran out of parking at one point. We are currently up approximately 30% over last year's attendance for the first two weekends. Weather permitting, we anticipate great success for the remaining weekends! I hope the rest of the industry continues to have a safe and successful season as well!
Kel
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