only seen one post on this subject anyone have a better way to stop these
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updates how to handle charge backs
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Pile on ALL the protections. Require address verification and everything the on-line ticket sellers offer. Yes, it will require additional steps for the customer, and you may lose a few sales, but it will probably be less than the hundred$ (or thousand$) you will lose if you don't. I'm still waiting to see how much it has helped this season as we just implemented those changes ourselves, but so far, it seems to have dramatically helped.
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You can fight a chargeback. I'm not sure about ticket leap but in general, if you collect/verify the CVV and zip and if the purchase comes from an ip address near them I bet you will win most chargebacks. Make sure your website is accurate with your refund policy, etc. Your chargeback rate should be below 0.3% of sales. If yours is .3 or higher it might be worth it to add in some sort of fraud service such as Kount or MaxMind. Hope this helps. Good luck.
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