MHC Good News/Bad News

[xxxdirk]

For what is is worth, Yes I think Shane went overboad with his slamming. however, I can understand his frustration in being a small haunt and getting ripped off $5000.00 That would piss me off too. Larry, I dont think you understand what $5000 means to some of us smalll fries. At least I wonder cause you keep bragging how you spend a LOT more than that on your haunt. For many haunts, $5000 is a LOT of money, perhaps equivalent to you getting ripped off $50,000. From what I have read, Shane has been promised OVER and OVER a refund or product from Keith, and he has not been taken care of, so yeah, I can understand his anger.

On a side note, after hearing from Shane, I contacted Keith, willing to possibly place an order with him and give him the benifit of doubt. After I emailed him and waiting 3 weeks for a reply, he emailed me back saying to call his cell. I did +left 2-3 messages on his voice mail, and after another 2-3 weeks he called me. You know what, my spidy senses were tingling and I figure that if he is that busy or unorganized, I can not really trust his business.....

[drfrightner]

Dirk,

I don't disagree with you...its hard to do business with people who don't call you back. Seems that is a common complaint about a great deal of vendors.

I think the problem here is most of these vendors are ONE MAN SHOWS...

There are 2000 plus haunted houses, and a vendor running a one man show, its just impossible to call everyone back. What it really comes down to is this... hire an office manager or don't grow! Period!

It takes money to make money... get you someone to answer the phone or just don't grow its really that simple.

Our company has one full time salesperson, one office manager, and one part time person who does things like that, all to do handle all the calls, complaints, you name it. I can't answer every call myself!

But I agree with you!

Larry

[screamline studios]

Larry

I hear what you are saying ,and i feel bad for scareparts , but if you dont come through with your promise and product then how are people to believe in you???? The fact is scareparts are ohio boys just like me and ohio is all about haunting. So were does the trust begin after being screwed???? and most of all the people still waiting on product since 2007. To me this is a very sour thing to swallow , i personally have nothing against keith and he is truly a nice guy, but to say they delievered 85% of there orders is bullshit !!! lets say you only recieve 85% of your haunts money would you be happy??? I think its safe to say you would not be happy. at this point i think the question should be, how can the haunted house community accept scareparts with confidence.. and i truly believe they will find a way to make everyone happy again !!! scareparts is a very good thing for this industry, however angry customers are the worst and not to be fucked with!!!!!

These are just my thoughts and i am most definetly not perfect!!!

Jason Blaszczak
SCREAMLINE STUDIOS

p.s sorry if i upset anyone

[drfrightner]

Jason,

I'm not saying delivering 85% of what you promised is good enough...

I'm not saying that Scareparts isn't wrong... I'm simply saying give a guy a chance to fix the problems, and do it on a professional way. Try all avenues first... maybe all avenues where tried and this was the only way. Okay but... 5 zillion posts, threats and more c'mon. Its too far!

We need to work on resolving problems not making them worse. That is what I'm saying. Larry

[Barry]

A couple of quick points:

1. MHC did NOT stipulate that anyone had to be cash and carry only.

2. Why does almost every thread in here turn into this topic??

[graystone]

Ok Guys..

First XXXDirk,Jason and everyone Thanks for understanding my cause espically you Jason because your a Vendor. I want to make 1 quick point I ordered from ScareParts in Febury of 2007 like everyone my Haunt is open in October NOT November or December. Also I paid for my items in full end of April. I ONLY CAME HERE IN FEBUARY just shy of a year because I had no other choice I had already tried everything else and Larry did offer a Vendor Issues section. Now you make the judgement what would you do? Lastly on this Larry just who are the vendors who wont be selling to me. Are they vendors who take money and dont ship products on time? Are they vendors who lie? Are they vendors who send out 85% of their products and forget about the remaining 15%? Are they vendors who after they have your money turn their back on you? Are they vendors who only wont to be in this industry for a short time because they want to makea fast dishonest buck? If so, then Larry they have noting to worry about because I will not be buying from them anyway. Also let me add and I could be wrong but I think Larry does get huge discounts not because he is as much wealthy as its a perk you get, Myself I assure you I can match Larry dollar for dollar because I am a hard working person who owns and runs a honest company. But its not the point of how rich you are or poor you are. (Although XXXDirk I do so Thank You for your support and understand where your coming from) But the point is no matter if its 50 dollars or 50,000 dollars if you payed for it and asked for it by a certin time and did not get it on time or at all then you were lied to and ripped. Now back to Berry and MidWest I am so sure that all your hard work is going to pay off Berry with an awsome show! And my hats off to you and your hard work. Guys lets get back to Berry and his show and post your thoughts on his show. Shane Graystone