Fellow Haunters,
I am trying to gather feedback regarding customers. I am fully aware that we cannot and will not please everyone. I also know that 'as a whole', the compliments far outweigh the complaints (or at least they better be or you have big problem)
With that, will you please take a moment to comment on this thread? What is/are the most common "complaints" owners or management hears from paying customers?
*price?
*wait time?
*bottlenecks/trains?
*wasn't scary?
*too short?
*same as last year/didn't change?
*last year was better?
*other: plz describe...
Thank you for any feedback!
Jim
I am trying to gather feedback regarding customers. I am fully aware that we cannot and will not please everyone. I also know that 'as a whole', the compliments far outweigh the complaints (or at least they better be or you have big problem)
With that, will you please take a moment to comment on this thread? What is/are the most common "complaints" owners or management hears from paying customers?
*price?
*wait time?
*bottlenecks/trains?
*wasn't scary?
*too short?
*same as last year/didn't change?
*last year was better?
*other: plz describe...
Thank you for any feedback!
Jim
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